Full-Time Center Associate Job at The UPS Store Johnson Ferry RD #4448, Atlanta, GA

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  • The UPS Store Johnson Ferry RD #4448
  • Atlanta, GA

Job Description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities:

  • Provide exceptional customer service.
  • Process UPS, USPS, Amazon, and other shipping transactions.
  • Assist customers with printing, copying, faxing, scanning, and mailbox services.
  • Package items safely and securely for shipment.
  • Answer phones and assist customers with questions.
  • Maintain a clean, organized, and professional store environment.
  • Accurately handle cash and credit card transactions.
  • Work as part of a team while completing daily operational tasks.
Qualifications:
  • Excellent communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Strong attention to detail and willingness to learn.
  • Reliable transportation and punctual attendance.
  • Retail or customer service experience is preferred but not required.
Appearance & Professionalism A clean, neat, and professional appearance is mandatory. Team members are expected to maintain good personal hygiene, wear the required uniform, and present themselves in a manner that reflects the professional standards of The UPS Store. Appearance is an important part of creating a positive experience for our customers. If you’re dependable, eager to learn, and enjoy working with people, we’d love to hear from you!

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