Full-Time Center Associate Job at The UPS Store, Charlotte, NC

ZGpDdXgyWVhsa1Vwd0VOalc0VjM3OTRITlE9PQ==
  • The UPS Store
  • Charlotte, NC

Job Description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS

  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 25 to 30 hours per week for a 6-day work week

Job Tags

Work at office

Similar Jobs

Federal Express Corporation

Courier/Swing Drvr/DOT Job at Federal Express Corporation

 ...Travel is an option but not required. Minimum Education High school diploma/GED. Minimum Experience Six (6) months courier experience preferred. Must be able to demonstrate area knowledge. Knowledge, Skills, and Abilities Ability to lift 50 lbs.... 

360 Advanced Cybersecurity, LLC

Senior Associate - Cybersecurity & Compliance Government Services Job at 360 Advanced Cybersecurity, LLC

 ...support gap assessments, readiness engagements, and formal assessments across a variety of client environments, including government contractors, technology companies, SaaS providers, and public sector-focused organizations. Senior Associates are expected to contribute... 

Circle Logistics

Class A CDL A Owner Operator Truck Drivers- Dedicated Dry Van Lanes- MI, IN, OH Job Job at Circle Logistics

Class A CDL A Owner Operator Truck Drivers- Dedicated Dry Van Lanes- MI, IN, OH JobCDL A Owner Operators- Regional Dedicated Lanes- IN, OH, MI- West Chester, OH to Zeeland, MI, Zeeland, MI to Mt Vernon, IN, Evansville, IN back to Michigan or broker load back towards... 

Donatos Pizza

Delivery Driver Job at Donatos Pizza

 ...Each Delivery Driver plays an essential role in ensuring our customers receive their order in a timely and friendly manner. Delivery Drivers...  ...revenue by completing food prep, stocking, and pre-topping pizzas. Sets the next shift up for success by completing food prep... 

Ben Mynatt Chevrolet / Buick GMC

Chevrolet Cadillac Service Job at Ben Mynatt Chevrolet / Buick GMC

 ...Recognition Programs ~ Employee Discounts ~ Family-Focused Atmosphere ~ Holidays and Company Events Job Opportunities Master Service Technician Experienced Service Technician Entry-Level Service Technician Quick Lube Technician Ask About Other...