Work‑From‑Home Live Chat Agent Job at Dumarey USA, LLC, Plymouth, MI

ZVRPdnhHZ1JrVTB1d1VaZ1dJVno0TmNMTlE9PQ==
  • Dumarey USA, LLC
  • Plymouth, MI

Job Description

Job Overview

We’re looking for a dependable and customer‑focused Live Chat Agent to join our remote support team. In this role, you’ll assist customers through online chat, answer questions, resolve issues, and provide a positive experience with every interaction. This position is ideal for someone who communicates clearly, types quickly, and enjoys helping people.

Key Responsibilities

  • Respond to customer inquiries through live chat in a timely, professional manner
  • Provide accurate information, troubleshooting steps, and guidance
  • Document interactions and update customer records
  • Follow scripts and guidelines while still sounding natural and personable
  • Escalate issues when needed
  • Maintain a calm, friendly tone even during challenging conversations
  • Meet daily and weekly performance goals

Qualifications

  • High school diploma or equivalent
  • Strong typing and communication skills
  • Comfortable using chat platforms and basic computer tools
  • Ability to multitask and stay organized
  • Reliable internet connection and quiet workspace
  • Customer service experience is a plus but not required

Preferred Skills (Not Required)

  • Experience with CRM or ticketing systems
  • Prior remote work experience
  • Ability to handle high‑volume chat environments

Work Environment

  • 100% remote
  • Flexible scheduling options
  • Training provided
  • Supportive team and clear workflows

Compensation

Competitive pay based on experience, with opportunities for advancement in customer support and administrative roles.

How to Apply

Submit your resume and contact information. Selected candidates will be invited to a virtual chat‑based interview.
If you want, I can also create:

  • a shorter version for Indeed/ZipRecruiter
  • a more corporate version

Job Tags

Full time, Part time, Work experience placement, Remote work, Flexible hours

Similar Jobs

Pilgrim's

Chicken Plant Worker - Pilgrim's Pride Job at Pilgrim's

 ...delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrims operates protein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K, the Republic of Ireland and continental Europe. xzgxqkn... 

Aurora San Diego

Registered Dietitian Job at Aurora San Diego

 ...maintaining essential patient services on an as needed basis. The Registered Dietician will assess and document professional and technical...  ...for 2-3 hours a day Essential functions: The Registered Dietitian shall provide clinical nutrition services to the inpatient... 

Armature Works

Grounds Maintenance - Armature Works Job at Armature Works

 ...pride in the experience we offer, and that starts the moment guests set foot on our grounds. That's where you come in. We are looking for a full-time (40+ hours per week) grounds maintenance team member. What you'll do Landscape maintenance including mowing,... 

Advanced Technology and Research Corporation

GIS Analyst Job at Advanced Technology and Research Corporation

GIS Analyst Location: FT. Lauderdale, FL Type: Full Time Min. Experience: Mid-Level: Salary Range : $80,000 - $100,000 USD...  ...EDUCATION & EXPERIENCE REQUIREMENTS: ~ BA/BS degree in geography, remote sensing, engineering, environmental science, natural resource... 

Confidential

Foreclosure Attorney Job at Confidential

 ...year of experience is required) PA Bar NJ Bar Litigation Qualifications Years of experience: 1 year Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully...