Job Description

Job Description

Empower Field is the home of the Denver Broncos and a wide variety of concerts and specialty events!  

The Retail Supervisor coordinates store operations, supporting and training the retail sales workers . Assign the day’s work tasks to the Sales  Associates ; ensuring   all preparations are completed in advance for the day ahead and that the team is on task for   delivering superior guest service. Retail S upervisors are expected to serve as an example for   the Retail Workers to aspire  to; continually  going above and beyond,   delivering outstanding customer service, and successfully resolving any   guest situations that may   arise. Furthermore, they will  maintain a professional and enthusiastic   atmosphere even in the   absence of management.  

This position is considered an Hourly/Seasonal/Part-Time Employee  

Position Type:  

Scheduling for this position will be managed through a flex workforce app, ReadyOn, in which shifts will be assigned to you. There are no minimum guaranteed hours per week, and hours will not exceed an average of 25 hours per week annually.  

Compensation Data

COMPENSATION: The Hourly rate for this position is $25.00 to $25.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

• Perform all Sales Associate duties 
• Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the  
• Difference & Safety of the day and any other miscellaneous information to ensure successful operations  
• Retail Supervisors should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests
• Ensure all guests are greeted when they walk into the store  
• Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals  
• Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively 
• Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner 
• Keep an inventory of stock, noting any out-of-stock items or possible shortages 
• Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand 
• May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis 
• Must always ensure cleanliness and a pleasant atmosphere store  
• Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs  
• Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift  
• May perform nightly audit of cashier documentation  
• Retail Leads assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Sales Associates and General Utility Workers 
• May assist with hiring Retail Sales Associates 
• May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting  

The above-listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice.  

Qualifications

• 21 years of age or older (required)
• Previous retail experience preferred 
• Mathematical skills are required to facilitate sales reports and audits 
• Must provide proof of having earned a responsible alcohol training and certification program where applicable  
• Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays  
• Must be fluent in the native language, both spoken and written  
• Must be computer literate in MS Office programs  
• Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System 
• Must be well groomed and always maintain a high level of professionalism  

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on  Facebook ,  Instagram and  Twitter .

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