Job Description

About TruPark:

TruPark USA is a South Florida-based parking and mobility services company, focused on delivering exceptional service across commercial real estate, hospitality, and institutional sectors. We create efficient, high-touch parking operations backed by technology and powered by people.

Position Summary:

We are hiring a full-time Assistant Parking Manager to support daily operations at a standalone Parking Garage located in Miami, FL. This role oversees all garage registrations, event parking, while maintaining a professional and approachable presence for staff, tenants and visitors. The ideal candidate is reliable, detail-oriented, and comfortable being on their feet and outdoors for extended periods.

Hours: 7:30 AM – 5:00 PM, but flexible

Parking Management:

• Participate in programs to improve client and customer satisfaction.
• Engage in the development of property level financial and operational goals.
• Assist in the management of day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.
• Courteously assist Customers by answering any questions they may have.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Assist Direct Manager with other duties as needed.

Event Support:

• Coordinate signage and parking logistics for events, and seasonal festivals.
• Organize staffing when required.

Facility Upkeep:

• Organize basic cleaning and upkeep duties as needed (e.g. sweeping, pressure washing, sign placement)
• Maintain organized records of maintenance activities
• Organize special projects, including minor repairs or painting

Customer Service:

• Represent TruPark with professionalism and courtesy at all times
• Provide clear communication and helpful directions to tenants and visitors
• Promptly report or address customer concerns or safety issues

Qualifications:

• Valid driver’s license with clean record (required)
• Prior experience in parking, facilities, security, or logistics preferred
• Comfortable working outside and on foot for extended periods
• Proficient with technology or able to learn parking software systems
• High school diploma or equivalent recommended
• Bilingual (English/Spanish) is a plus but not required
• Able to lift up to 50 lbs and perform physically active tasks

Why Work With Us:

• Join a fast-growing, professional team
• Opportunities for growth and leadership within TruPark
• Medical, Dental and Vision insurance available
• Uniforms provided
• Play a key role in improving mobility, safety, and service at a major South Florida campus

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