.Net Solution Architect Job at Tek Ninjas, Texas

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  • Tek Ninjas
  • Texas

Job Description

Job Title: Senior Solutions Architect (Twilio)

Location: Remote

Duration: 12+ Months

Role Summary

We are looking for a Senior Solutions Architect with strong Twilio experience to lead the design and architecture of enterprise-scale communication platforms.

This role focuses on Twilio-based telephony modernization , helping clients migrate from legacy systems (Avaya, Genesys, Cisco) to cloud-native Twilio + .NET solutions .

You will own the end-to-end architecture , define best practices, and guide engineering teams to build scalable, reliable, and secure systems.

Key Responsibilities

Architecture & Design

  • Define and own end-to-end Twilio architecture
  • Design:
    • Twilio Studio flows
    • TwiML-based call handling
    • Webhook orchestration
  • Build scalable IVR and call flow systems
  • Define architecture patterns between Twilio and .NET backend
  • Ensure system is scalable, reliable, and production-ready

Technical Leadership

  • Lead architecture decisions and design reviews
  • Guide engineers on:
    • Twilio implementation
    • API and backend integration
  • Review solutions to ensure alignment with architecture standards
  • Identify risks and provide mitigation strategies

Migration & Integration

  • Lead migration from:
    • Avaya
    • Genesys
    • Cisco
      into Twilio platform
  • Ensure smooth transition without system downtime

Client Collaboration

  • Work with stakeholders, product teams, and clients
  • Translate business needs into technical architecture
  • Present architectural decisions and trade-offs

Required Skills

Must Have (Non-Negotiable)

  • Strong Twilio experience (5+ years)
    • Twilio Voice
    • Twilio Studio
    • TwiML
    • Webhooks
  • Experience designing Twilio-based call flows / IVR systems
  • Hands-on experience with:
    • Twilio TaskRouter
    • Call routing & voice workflows

Architecture & Backend

  • Strong experience in:
    • .NET / C# / ASP.NET Core
    • API design & integrations

Cloud & Infra

  • Experience with Cloud
  • Knowledge of:
    • Redis (session/state handling)
    • Scalable system design

Preferred

  • Experience with:
    • Twilio Flex
    • Legacy migration (Avaya / Genesys Twilio)
  • Healthcare domain experience (HIPAA, compliance)
  • Multi-tenant architecture experience

Job Tags

Remote work, Flexible hours

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