Job Profile: Customer Care Representative
Responsibilities
· Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
· Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
· Thoroughly documents all contacts and conversations; follows up as required.
· Works with other departments to complete customer requests as needed, and minimize escalations.
· Gains proficiency in various administration and automated workflow systems.
· Processes complex and varied service requests.
· Represents our customer with professional pride to internal and external customers.
· Consistently meets/exceeds set quality and productivity metrics.
· Functions w/in a team based environment, and actively participates in achieving team goals. Meets/exceeds performance metrics as determined by department.
Qualifications
· Current FINRA Series 6 license at time of application.
· High School diploma or equivalent.
· Up to 1 year experience with call center or customer service experience/training.
· Fundamental computer knowledge and maneuverability within window applications.
· Basic understanding of Microsoft office suite, specifically Word and Excel.
...Hybrid Employment Status: Regular-Part time Shift: Weekend Days Posted Date: April 15, 2026 Job Overview Sentara... ...hire a Part-time -Weekend- Communication Assistant. This is a remote position; however, must reside in the Hampton Roads or Blue...
...Position Summary The Junior Paralegal role is built for someone early in their legal career whos ready to learn fast and carry real responsibility from day one. Youll keep case files moving, support clients through the information-gathering process, and build the...
...highest level of care is through taking care of our incredible teams. Learn more on our Benefits page. Responsibilities The Registered Dietitian works closely with the interdisciplinary health care team to provide specialized medical nutrition therapy to patients by...
...your business grow, engage your audience, and achieve success that lasts. Job Description Position Overview The Public Relations Coordinator manages PR campaigns and communication strategies to enhance brand reputation and public image. Key...
...rewarding career opportunity at Kinross in the stunning rural landscapes of Washington State. Recognized for our leadership in low-impact mine development and nationally acclaimed for our reclamation and closure practices. Our team has produced gold from six different...