Job Summary:
We are seeking a detail-oriented and customer-focused Customer Service Administrator to support daily operations remotely. This role involves managing customer communications, scheduling services, and handling administrative tasks. It is ideal for someone with strong organizational skills and a passion for delivering excellent customer service while working from home.
Key Responsibilities:
Respond to incoming calls, emails, and customer inquiries in a professional and timely manner
Schedule service appointments and coordinate with field technicians
Maintain and update customer records, service logs, and internal systems
Prepare invoices, quotes, and basic reports
Follow up with customers regarding service completion and satisfaction
Perform data entry and general administrative support tasks
Resolve customer concerns and escalate issues when necessary
Requirements:
High school diploma or equivalent (Associate’s degree is a plus)
Previous customer service or administrative experience preferred
Strong written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to multitask and stay organized in a remote work environment
Reliable high-speed internet connection and a quiet workspace
Strong attention to detail and problem-solving skills
Work Environment:
Fully remote (work from home)
Standard business hours with occasional flexibility required
Compensation amp; Benefits:
Paid training provided
Opportunities for growth and advancement
Supportive and collaborative team environment
...become part of the Cobb family! Priority consideration will be provided to internal applicants first. Applicants with previous agricultural or production experience will be considered preferred. Applicants must reside in the United States to be considered for an...
Now Hiring: EKG Technician Cardiac Monitoring Center Melbourne, Florida Full Time | Monday - Friday | 8:00 AM 4:00 PM Pivotal Health Join a growing cardiac monitoring team where your work directly impacts patient care and saves lives. Pivotal Health...
...Job Overview We are looking for experienced hair stylists and/or makeup artists in the Houston area! We are a rapidly growing company that provides beauty services for special events and Weddings. Our peak season is almost upon us, and we are looking to expand our...
...contributes to a culture that positively impacts the communities and customers we serve. Job Description Security Officer with Secret Clearance for Government Building Full Time - $20.00 Hourly MUST HAVE A VALID DRIVERS LICENSE AND CLEAN DRIVING RECORD...
Join the UPS Store Portola Valley Team: Unleash Your Sales Superpowers! Are you ready to step into a world of dynamic sales and... ...vibrant Sales Maestro to join our squad. Embrace the thrill of part-time or full-time action with a potential fast-track to a leadership role...