Job Description

Mission: To improve lives by mobilizing the caring power of Greater Kansas City
We’re more than fundraisers. We’re hand-raisers and game-changers. We go looking for the tough issues in our community, and with your help, we go solve them. United Way Greater Kansas City unites donors, volunteers, businesses, nonprofits, and community leaders to help change the lives of those in need. We are making Kansas City and the surrounding area better…100 years and counting. 

We are a team of adaptive, driven, focused, and flexible innovators working to solve and support some of the biggest challenges in our community. Our team culture is collaborative, and our office environment is flexible, with a hybrid virtual and in-office environment.  We believe that working hard and playing hard are essential to a job well done. Come be a part of the pinnacle nonprofit in our community!

Position Summary:
The Chief of Staff is a strategic partner to the President and CEO and a catalyst for executive alignment and enterprise execution. This role strengthens the operating cadence of the Executive Leadership Team (ELT) by translating decisions into clear, actionable plans and ensuring disciplined follow-through on priorities. By bridging strategy and execution, the Chief of Staff enhances organizational effectiveness through proactive facilitation, governance and board coordination, enterprise project leadership, and high-touch operational support—enabling leaders to operate with clarity, focus, and momentum.

Responsibilities:
Executive Partnership & Strategic Facilitation

• Serve as a trusted strategic partner to the CEO, translating organizational vision, priorities, and executive decisions into clear, executable plans. 
• Act as a steward of executive time and focus, owning calendar strategy to ensure meetings, decisions, and engagements are purpose driven, well sequenced, and aligned with strategic priorities.
• Evaluate, prioritize, and triage meeting requests; determine appropriate escalation paths; and recommend alternatives when engagement is not the best use of executive capacity.
• Correspond with internal and external stakeholders on behalf of the executive office to schedule meetings, align availability, clarify objectives, and ensure appropriate preparation.
• Design, facilitate, and document ELT and Senior Leadership Team (SLT) strategic discussions, retreats, and project-specific working sessions.
• Develop agendas, pre-reads, decision frameworks, and post meeting summaries that strengthen decision quality and executive effectiveness.
• Track executive decisions, commitments, and action items, ensuring disciplined follow through, accountability, and momentum.
• Proactively identify and remove barriers that slow progress or distract from top priorities.
• Draft, edit, and refine executive correspondence, presentations, and briefing materials.
• Coordinate internal communications to ensure timely, consistent follow-up on executive decisions and commitments.

 
ELT Operations and Internal Alignment

• Strengthen the overall functioning of the Executive Leadership Team by establishing clear cadence, communication, and coordination.
• Prepare ELT meeting materials, capture outcomes, and ensure clarity on decisions, next steps, and ownership.
• Support onboarding and integration of new ELT members as needed.
• Act as a connector across departments, enabling leaders to collaborate more effectively and work toward shared priorities.

 
Governance & Board Support

• Coordinate logistics and materials for the Board of Directors and Committees, ensuring well-run and well-prepared meetings.
• Prepare agendas, compile board packets, record minutes, and track follow-up actions.
• Support governance compliance, including required filings, certifications, and document retention.
• Serve as a professional liaison between the executive office and board leadership, maintaining strong relationships and clear communication.

 
Enterprise and Complex Project Management

• Lead and manage enterprise level and cross-functional initiatives, developing project plans, timelines, milestones, and dependencies.
• Coordinate across ELT portfolios to surface risks, resolve bottlenecks, and maintain momentum on strategic priorities.
• Produce dashboards, executive summaries, and progress updates to support informed decision-making.
• Ensure alignment among strategy, resources, and execution across the organization.

 
Stakeholder Engagement, Communications & Special Projects

• Represent the executive office with professionalism, discretion, and credibility in interactions with internal and external stakeholders.
• Support executive communications, correspondence, and presentation development.
• Contribute to special initiatives, executive communications, and organizational change efforts as needed.

 
Meeting, Event & Travel Coordination

• Plan and execute ELT & SLT meetings, retreats, and events, managing all logistics including AV and catering.
• Coordinate ELT travel arrangements, preparing detailed itineraries and resolving issues as needed.
• Attend and document key meetings, capturing concise notes, decisions, and action items for distribution and follow-up.

 
The responsibilities described reflect the general scope and level of work for this role and may adapt over time in response to organizational needs and priorities.

Required Knowledge, Skills & Abilities:

• Ability to synthesize complex information and support sound executive decision making in fast-moving environments.
• Strong systems thinker who connects work across functions and aligns execution to organizational priorities.
• Proven capability to serve as a trusted partner to senior executives, including facilitating high impact executive meetings.
• Demonstrated strength in leading complex, cross functional initiatives and driving results without direct authority.
• Experience translating strategy into action through disciplined follow-through and accountability.
• Exceptional written and verbal communication skills, producing clear, concise, executive ready materials.
• Ability to effectively engage senior leaders, board members, and internal and external stakeholders.
• Highly organized and adaptable, able to manage multiple priorities and anticipate needs proactively.
• Strong proficiency with Microsoft Office tools (Outlook, Word, Excel, PowerPoint, Teams), CRM’s, project management tools, and comfort learning new systems.
• Demonstrated professionalism, discretion, and credibility when representing the executive office.

 
Qualifications:

• Bachelor’s degree preferred (Business Administration, Nonprofit Management, Public Administration, or a related field preferred)
• Minimum of six (6) years of progressively responsible experience supporting senior executives, managing complex and cross functional initiatives, or serving in a chief of staff, operations, or senior administrative role; nonprofit or mission-driven experience strongly preferred.
• Demonstrated experience partnering closely with senior leaders and executive teams to translate strategy into execution.
• Proven ability to lead and manage complex, cross functional initiatives with multiple stakeholders and competing priorities.
• Experience supporting board governance, including preparation of board materials, meeting coordination, and follow-up.
• Exceptional judgment, discretion, and integrity when handling highly sensitive and confidential information.

 
Core Competencies:

Catalyst: A change agent who actively convenes partnerships with others who offer diverse backgrounds, experiences and perspectives to drive community transformation and foster mission goals.
Achievement: Driven to make a difference – actively sets challenging stretch goals – passionately and purposely aims to achieve them; demonstrating adaptability and perseverance.
Responsive: Can be counted on to do what needs to be done. Models a consultative engagement approach in all interactions developing relationships both internally and externally, brings the “right” stakeholders into decisions and actions; and resolves conflicts respectfully.
Excellence: Invests in continuous learning, generously shares knowledge and strives to do the right thing in all endeavors to positively reflect the UWGKC brand and mission
Solutions: Exhibits fierce resolve to understand root issues that impact achievement of results. Collaborates to devise creative, innovative solutions to optimize outcomes for those we serve 

• About United Way of Greater Kansas City
  United Way of Greater Kansas City serves the six-county metropolitan area of Kansas City, partners with 145 agencies, and serves more than 25,000 donors. The organization’s mission is to improve lives by mobilizing the caring power of Greater Kansas City.  Its focus is to improve the health, education, and financial stability of every person in the community. United Way of Greater Kansas City’s partners include global, national, and local businesses, nonprofits, government, civic and faith-based organizations, along with educators, labor leaders, health providers, senior citizens, students, and more. For more information, please visit www.UnitedWayGKC.org

Click to Apply: Chief of Staff

Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position

OMNI and our clients are Equal Opportunity Employers.

Job Type: Full Time

Job Tags

Full time, Work at office, Local area, Flexible hours

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