Job Description

For Water Street Mission to fulfill our mission and purpose, it is critical for all staff to participate in the development and maintenance of a healthy Christian Community. By living out our faith with one another and creating a space where our guests are invited to experience that community with us, we participate in lives being restored. Even as some positions have minimal direct contact with guests, each staff member has an essential role in forming and maintaining Christian community. The love of Christ, evidenced in our Water Street community, is the real impetus for change with our guests. 

Job Summary:

The Career and Financial Services Coach ensures that WSM Residential guests have a clear path to sustainable income and are supported in achieving financial wellness. The Coach helps guests create intentional financial plans, develop employable skills, and address personal challenges that may impact employment. They also facilitate classes, groups, and workshops on career readiness and financial management for guests and neighbors across Residential, Shelter, Compass, Teen Haven, Outreach, and alumni programs. 

FLSA:  Full-time, Non-exempt 

All Water Street Mission staff must be:  

• Willing to sign the Water Street Ministries' Statement of Faith. 

• A current and active member and/or regular attendee of a local church. 

• Able to fully support the Water Street Mission's core values and ministry philosophy. 

Essential Functions:  

Culture  and Values 

• Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity. 

• Walk alongside fellow WSM staff in Christian community as we journey toward maturity. 

• Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers. 

• Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests. 

• Embody, encourage and cultivate WSM culture, purpose, mission and values in words and actions 

Role Specific Responsibilities  

• Minister to guests/neighbors, reflecting God's love for each individual, through a nonjudgmental, grace-filled relationship. 

• Coach guests/neighbors in the development of job competencies, resume-building and job searching with a vocational mindset. 

• Coach guests/neighbors on financial management, including budgeting, credit, and saving in preparation for financial independence. 

• Provide orientation and ongoing support for residential guests in community tasks, offering feedback and guidance that helps them achieve their career goals. 

• Collect program fees from residential guests, accurately document and track payments, and follow up as needed to ensure timely compliance.

• Collaborate with the CFS team to facilitate career and faith-based financial management classes, groups, and workshops, adapting curriculum to WSM programs.

• Support Residential guests in resolving conflicts and overcoming challenges related to task assignments and employment.

• Maintain accurate records and manage guest and neighbor information, ensuring thorough and timely documentation. 

• Provide assistance and guidance to guests utilizing the Enrichment Center, as well as support to volunteers staffing the center. 

• Collaborate with other Program staff to support each guest's journey. 

• Participate in Multi-Disciplinary Team meetings and Internal Team Meetings, as needed.

• Performs all other duties as assigned. 

Qualifications:  

Education : Bachelor's degree and/or five years of professional experience is required. 

Experience:  Preference will be given to candidates with experience in career coaching, personal financial management, workforce development, and/or supporting individuals affected by substance use, mental health challenges, or other barriers to employment. 

Language and Communication Skills : Proficiency in Microsoft Office applications, computer-based data management, and email communication are required. A valid PA driver's license is required. Spanish language proficiency is an asset. 

Reports To:  Director of Career and Financial Services 

Key   Internal Relationships:  Community Resources Team 

Physical Demands:  

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%  

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Stand, walk, or sit-  Continuously   

• Use of fine motor skills-  Continuously   

• Bend, squat, kneel, and reach-  Occasionally 

• Lift and/or move up to 50 pounds-  Occasionally  

• Weekend and evening availability-  Occasionally  

Christian Life:  

Water Street Mission is a privately funded 501(c) 3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and purpose statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must: 

• Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission. 

• Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed. 

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