Job Description

Role: Business Consultant Change Management Communications

Work Location: Arlington TX (Hybrid)

Type: Contract

Key Responsibilities:

• Develop targeted communications and enablement materials such as FAQs impact summaries stakeholder updates and go live support content.
• Create and maintain IAM specific change materials including access model explanations role impacts and readiness documentation.
• Partner with change management training and communications teams to align messaging learning plans and reinforcement activities.
• Collaborate with business leaders SMEs and project teams to validate impacts gather input and ensure alignment.
• Track communication training and engagement deliverables incorporating feedback to improve adoption outcomes.
• Participate in project and change management working sessions to stay aligned on decisions risks and stakeholder impacts.
• Drive stakeholder engagement and change readiness activities across project phases deployments and go live cycles.
• Identify impacted stakeholder groups and assess change impacts readiness levels and support needs.
• Translate technical IAM and process changes into clear actionable guidance for business and technical audiences.

Basic Qualifications:

• 5 years creating technical or change enablement content for enterprise technology or SaaS implementations.
• 5 years experience identifying change impacts and translating them into communication engagement and training needs.
• 5 years strong technical writing experience especially translating IAM security or access related concepts into clear guidance.

Preferred Skills:

• Experience supporting IAM platform migrations (e.g. SailPoint) including access model changes and post go live adoption.
• Background developing change or communication content for security or compliance driven initiatives.
• Ability to partner with technical SMEs to validate IAM related communications and end user guidance.
• Experience working in structured project or program environments.
• Strong attention to detail ability to manage multiple priorities and strong collaboration skills.

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